Contact Information
Our site uses forms in which you give us contact information such as your name, address, and email address, so you can book travel services, request information and support.

We use your customer information only when it will be important for us to contact you regarding your trip arrangement, and special offers we think you’ll find valuable.

Site Cookies
Our site uses cookies to gather information on online traffic. We use this information from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our site.

We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information.

Return policy
You may return new, unopened items within 30 days of delivery for a full refund. If the need for a return is the result of our error (you received an incorrect or damaged item) we can assist in sending a prepaid return label to cover the cost of freight. Please notify us of this immediately when contacting the Customer Care Team and supply supporting photos.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This period includes the transit time for us to receive your order from the shipper (5-10 business days), the time it takes to process your return (all returns are subject to inspection upon receipt) once we receive it (3-5 business days), and the time it takes for your bank to process our refund request (5-10 business days).

If you need to return an item, Please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Refund policy
Your purchase does not automatically guarantee a reservation. Your purchase will be confirmed via email within one to two business days. The cancellation fee policy will take effect once you submit your reservation.

If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. We recommend each customer read and review the cancellation policy and consider purchasing a Travel Insurance policy.

What can be refunded

• The security deposit for bike rental is refunded after the bike is returned at our garage.
• Our group tours and scheduled departure tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances.
• Please note that the product substitute chosen by the traveler may be more expensive than the original product and therefore may be subject to an additional cost.
• Any additional refunds based on extenuating circumstances will depend on the individual tour operator.

What can NOT be refunded

• All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
• No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances.
• Airfare is completely non-refundable and non-changeable for tours when airfare is included in the final price.
• Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.

Contact us at info at goldencyclingtours.com for questions related to refunds and returns.

Visitors who use this website and rely on any information do so at their own risk. Vietnam Cycling does not represent or warrant that the information accessible via the website is accurate, complete or up to date.

Links
Golden Cycling Tours takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind. Vietnam Cycling has no control over the content and availability of external websites we may link to.

Photography
All images used on this website were obtained in good faith by Golden Cycling Tours and in the belief that all necessary consents and clearances were obtained for their use. However, if you believe that unauthorized use has been made of an image belonging to you please contact us.

Itinerary
The itineraries that are listed on this website https://goldencyclingtours.com are only some samples. These itineraries can be flexible and subject to weather conditions and other circumstances. They may be adjusted from time to time based on weather, geographical conditions.

Route map
The route maps are made with Google map for an idea of where to visit. This may be different from the real route you will follow on the tour.

Welcome to Golden Cycling Tours, your premier destination for unforgettable cycling adventures! We specialize in organizing unique bike tours that allow you to explore breathtaking landscapes, vibrant cultures, and hidden gems around the Southeast Asian.

At Golden Cycling Tours, we believe that cycling is not just a mode of transportation; it’s an experience that connects you to nature and local communities. Our tours are meticulously designed for all levels of cyclists, ensuring both safety and enjoyment. Whether you’re a seasoned pro or a casual rider, we have the perfect route for you.

Our experienced guides are passionate about cycling and are dedicated to providing you with an enriching experience. With a focus on sustainability, we aim to promote eco-friendly tourism while showcasing the beauty of each destination.

Join us for an adventure of a lifetime! Discover the joy of cycling with Golden Cycling Tours - where every pedal stroke leads to new experiences.

Meaning of the name "Golden Cycling Tours":

Golden: The word "Golden" represents something of high value, excellence, and beauty. It symbolizes the exceptional and memorable cycling experiences customers will have, much like embarking on a journey filled with light and discovery.

Cycling: Cycling is not just a mode of transportation, but a way to connect with nature, experience the freedom of movement, and enjoy scenic views. It allows travelers to explore places that are unreachable by car, offering a fresh perspective of a destination.

Tours: The word "Tours" suggests organized, guided travel, providing customers with a well-planned journey to explore beautiful and interesting locations, with safety and comfort in mind.

Concept of the Brand:

Exploring and enjoying nature: Golden Cycling Tours focuses on offering travelers the chance to immerse themselves in stunning natural landscapes. It is not just about "seeing" a place but truly "feeling" the beauty of nature through cycling.

Cultural immersion: The brand also emphasizes cultural exchange by bringing tourists closer to local communities. Through cycling tours, travelers can learn about the customs, traditions, and lifestyles of the areas they visit.

Freedom and health: Cycling represents a healthy and active lifestyle, allowing travelers to stay fit while exploring. It also embodies a sense of freedom, as cyclists can move at their own pace and enjoy a more intimate connection with their surroundings.

Sustainability and environmental protection: With the increasing trend toward sustainable tourism, Golden Cycling Tours is likely to promote eco-friendly travel by encouraging cycling, which is a low-impact mode of transportation, contributing to environmental conservation.

Brand Differentiation:

Golden Cycling Tours stands out by offering more than just travel - it provides immersive, inspiring experiences. Travelers can embark on journeys through cities, countryside, national parks, and beaches, experiencing these places in a way that other forms of transportation cannot provide.

The combination of cycling, tourism, and environmental awareness appeals to those who are passionate about healthy living, exploration, and sustainability.

Our Vision - Golden Cycling Tours

At Golden Cycling Tours, our vision is to become the leading provider of sustainable and enriching cycling tours that connect travelers with the beauty of nature, culture, and local communities. We aim to inspire individuals to explore the world on two wheels, creating unforgettable memories while promoting environmental sustainability and responsible tourism.

We envision a future where cycling is recognized as a sustainable, enjoyable, and accessible way to travel. Our tours will continue to bridge the gap between adventure and culture, offering riders of all levels an opportunity to experience destinations in a more intimate and eco-friendly way.

By offering personalized and immersive cycling experiences, we strive to foster a deep appreciation for the environments and communities we visit. We aspire to create lasting connections with our guests, empowering them to not only explore new places but also contribute to preserving the beauty and heritage of the world around them.